TERMS AND CONDITIONS
Below are the terms and conditions under which NAVIGLIO & FIUME S.R.L. offers users access to their services available on the website https://www.naviglioefiumegioielleria.it/gb/.
To allow a complete understanding and acceptance of these terms and conditions, the following terms, singular and plural, will have the following meaning:Holder:NAVIGLIO & FIUME S.R.L., with registered office in CORSO ROMA 22, VAT number 01542470743, 71046, share capital 96.900€, phone 0831523128, e-mail address email@example.com, PEC firstname.lastname@example.org;Application: the website https://www.naviglioefiumegioielleria.it/gb/, managed by the Owner, who offers sale of jewellery products, watches of different brands, silver or steel products intended for the person;Products: products and/or services offered through the Application;User: the person accessing the Application, without distinction of a legal nature and persecuted purpose, interested in the Products offered through the Application;Consumer: natural person acting for foreign purposes with respect to commercial, artisanal or professional business, if necessary;Conditions: this contract that governs the relationships between the Owner and the Users and the sale or delivery of the Products offered through the Application.
2.Stipulation, conclusion and effectiveness of the Conditions
The purchase agreement of the Products ends by filling out and sending the order form.This form shows the details of the order and order, the price of the purchased Product, any additional charges, the methods and the terms of payment, the address where the Product is delivered, the time of delivery and the existence of the right of withdrawal and the consent to the processing of personal data.When the Data Controller receives the order from the User, it sends a confirmation e-mail or to the display of a confirmation web page and summary of the order, printable, in which the data referred to in the previous point will also be reported.The Conditions shall not be considered effective between the parties in the event of the above.The Data Controller may modify or simply update these Terms in whole or in part.The User acknowledges and agrees that any changes to these Terms will apply to orders sent by Users after the date of notice of modification of the Terms.The User is therefore invited to view the Terms at any access to the Application and is advised to print a copy for future consultations.
4.Account cancellation and closing
Registered Users may terminate the use of the Products at any time and disable their accounts or request their cancellation through the Application interface, if possible, or by sending a written communication to the email address of email@example.com, or by calling the Customer Service at 0831523128.The Data Controller, in case of violation by the User of these Terms or the applicable legal provisions, reserves the right to suspend or close the User’s account at any time and without notice.
5.Purchases on the Application
The purchase of one or more Products through the Application is allowed both to Users who claim the quality of Consumers, and to Users who do not see this quality.Pursuant to Article 3(1)(a) of Legislative Decree no. 206/2005 (“Consumer Code”), it is remembered that the natural persons who, in relation to the purchase of the Products, act for purposes outside the business, commercial, professional or craft activities that may be carried out.Individuals are permitted only if they have completed the 18th.The Owner undertakes to describe and present the Products sold on the Application in the best possible way.However, there may be some errors, inaccuracies or small differences between the Application and the Real Product.Furthermore, any photographs of the Products present on the Application do not constitute a contractual element, as only representative.The User expressly attributes to the Owner the right to accept even partially the order made (for example in case there is no availability of all the Products ordered).In this case, the contract will be finalised on the Products actually sold.The Owner reserves the right to refuse an order:1.when the Product is not available;2.when authorization is denied to charge the cost of the Product to the User;3.when at the time of purchase a price is clearly incorrect and recognizable as such.In this case, the User will be contacted by the Customer Service to be informed and will receive the refund regarding the transaction made.
6.Prices and payments
The Owner reserves the right to change, at any time, the price of the Products and any shipping costs of the same.It is understood that any changes will not affect in any case the contracts already concluded before the change.The sales prices of the Products are inclusive of VAT, if due; any other tax and/or shipping cost to the User will be indicated before the confirmation of the purchase.The User undertakes to pay the price of the Product purchased in the times and ways indicated in the Application.Any refund to the User will be credited promptly by means of one of the methods proposed by the Owner and chosen by the User and, in case of exercise of the right of withdrawal, to the maximum within 30 days from the date on which the Owner has come to know of the withdrawal itself.All payment communications are made using a secure connection from an appropriate encryption system.The Data Controller guarantees the storage of this information with an additional level of security encryption and in compliance with the provisions of the applicable data protection regulations.
The user who wishes to receive the invoice will be required the billing data.For the issue of the invoice, the information provided by the User that he declares and guarantees to be true, releasing to the Owner every broadest in this regard.
8.How to deliver Material Products
Material Product means any mobile or digital good provided on a material support offered through the Application.The Material Products ordered will be delivered to the User, at the address indicated by them, in the manner chosen by the User or indicated in the Application at the time of purchase.The delivery will take place in the terms indicated in the order confirmation.Upon receipt, the User is required to verify the conformity of the Product delivered with the order made;only after such verification you will have to proceed to the subscription of the delivery documents, subject to the right of withdrawal.If an order exceeds the amount existing in the warehouse, the Data Controller, by e-mail, will notify the User if the Product is no longer bookable or what the waiting time to obtain it, asking whether it intends to confirm the order or not.The Owner assumes no responsibility for the delay or failure to deliver the Product attributable to causes of greater force such as accidents, explosions, fires, strikes and/or locks, earthquakes, floods and other similar events that prevented, in whole or in part, to execute in agreed times.The Data Controller shall not be liable to any party or third parties regarding damages, losses and costs incurred as a result of the non-performance of the contract for the above-mentioned causes, having the User only entitled to return the price that may be paid.
9.Right of withdrawal of Material Products
The User who has the quality of the consumer and who for any reason does not feel satisfied with the purchase made of Material Products has the right to withdraw from the contract stipulated, without any penalty and without specifying the reason within the period of 14 days from the date of delivery of the Product.In order to withdraw from the contract, the User must contact the Owner at firstname.lastname@example.org or call the Customer Service at 0831523128.The User will be informed of the ways in which the Product is returned.The sending of the communication may be validly replaced by the return of the purchased product, provided in the same terms.The date of delivery to the post office or to the forwarder shall be authentic among the parties.In case of withdrawal, the Owner will refund the payments received by the User as well as the delivery costs without undue delay and, however, within and no more than 30 days from the day on which the User has communicated to the Owner of wanting to withdraw from the contract.The Owner will refund the User in the same payment methods used by the User for online purchase.The User must return the Products at his own expense, unless the Supplier agrees to accept them, without undue delay and in any case within the period of 14 days from the date on which he has communicated to the Owner his decision to withdraw.The User is responsible for the integrity of the Product as long as the same good is in its possession and must take all appropriate measures to preserve the Product and do everything possible to return the Product in the best possible conditions, including the original packaging not damaged, instructions manuals, accessories, any separate items and any other component.The Product must not have been object of manipulation other than that necessary to establish the nature, characteristics and operation of the Product.
The Data Controller will not take into account requests for return in the event that the Returned Product is malfunctioning due to improper use, negligence, damage or physical, aesthetic or superficial alterations, improper handling or maintenance or wear and logo.
10.Optional form to exercise the right of withdrawal
Optionally, the User can withdraw using the following form, which must be compiled in each of its parts and sent
at e-mail address email@example.com, before the expiry of the withdrawal period:
With this form, I communicate the withdrawal from the sales contract relating to the following goods/services: ____________________
Ordered on: ________
Name and Surname:_
E-mail associated with the account from which the order was made: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
All Products falling within the category of “consumer goods”, as regulated by article 128, second paragraph of the Consumer Code,
sold through the Application are covered by the legal guarantee of conformity provided for by Articles 128-135 of the Consumer Code.
The legal guarantee of conformity is reserved to Consumers.It therefore finds application only to the Users who have and